Dhaka: As a long time, a mobile number has become popular to a subscriber as well as spreading to acquaintances. And because of the operator-wide voice and data facility, each customer is forced to use multiple operators SIM cards.
To avoid this problem, the BTRC has given the opportunity to go to another operator by keeping the number correct. Subscribers can now avail another operator service at one number through MNP service.
However, if the operators change, then the customer will have to pay the same charges as well as some financial conditions. Wait three months or 90 days. But if the operators change, there will be no difficulty in getting mobile financial services.
BTRC has announced a change in operator operators or MNP service by keeping a mobile number at a press conference at BTRC building on Monday (01 October) at 11am.
BTRC chairman and chairman Jahurul Haque said this service was launched from midnight on Sunday. Starting from Monday (October 1st), customers start getting services. A subscriber who wants to avail the service will have to pay 100 rupees for the desired operator and Tk 57 to 50 paise for the MNP charge.
Lt. Colonel Azizur Rahman, Director of BTRC System and Service Department said at the press conference that the previous operator's balance will not be added to the new operator. However, the previous operator's balance will be stored for two years. If you want the customer to go back to the previous operator, you can use that balance. If not used, it will be discussed with the Bangladesh Bank to collect it in the government treasury.
In the new operator, the operator of the previous operator will not be added or added, the BTRC chairman said, the SMS will be accepted for acceptance at the time of operator change. With the consent of the customer, leaving the data unused, you can go to the new operator.
BTRC director Azizur Rahman said that if the number changed, there will be no damage to mobile financial services or MFS and wallet.
MNP service provider Infoselion Teletike BD Managing Director (MD) Mabrur Hossain said that the operator needs to go to the desired operator service center for exchange. MNP services will be provided in the maximum 72 hours by paying fee. However, prepaid customers will get this service within one day.
According to the previous instructions, if the service is open within 72 hours of application for receiving the service, he can not change operators within the next 90 days.
BTRC chairman hopes that the quality of service will improve if competition is created to retain customer after MNP service is launched.
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